Privacy Policy

1. Introduction

Yalla Link FZ-LLC (”Yalla Link”, “we”, “us”, or “our”) is committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal data when you access or use our platform, services, or applications (collectively, the “Platform”).

By using the Platform, you consent to the practices described in this Policy. This Policy applies to all users, including Members, Publishers, Institutions, Service Providers, and visitors.

2. Data We Collect

We collect and process the following categories of personal data:

1. 1. Identification and Contact Information: Full name, company name, position, email address, phone number, and other identifiers provided during account registration or communication.
   2. Account Credentials and Access Logs: Usernames, hashed passwords, login timestamps, IP addresses, and access logs to maintain secure access.
   3. Technical Information: Browser type, device specifications, operating system, pages accessed, and other metadata collected through cookies and analytics tools.
   4. Transactional and Financial Data: Billing information, subscription records, and payment confirmations processed securely via authorized third-party processors.
   5. Content and Communication Data: Submissions, uploads, shared files, internal messages, feedback, and other data exchanged through the Platform.

3. Purpose of Collection

We process your personal data for the following purposes:

1. 1. To create and manage user accounts.
   2. To provide and enhance our services.
   3. To process payments and manage subscriptions.
   4. To ensure system integrity and data security.
   5. To improve user experience and Platform features.
   6. To comply with legal obligations and respond to lawful requests.

We do not process personal data in ways incompatible with these purposes.

4. Legal Basis for Processing

Our processing activities are based on one or more of the following legal grounds:

1. 1. Performance of a Contract: Processing necessary to fulfill our contractual obligations to you.
   2. Legal Obligation: Processing required to comply with applicable laws and regulations.
   3. Consent: Processing based on your explicit consent.
   4. Legitimate Interests: Processing necessary for our legitimate interests, provided they do not override your fundamental rights and freedoms.

5. Data Sharing and Disclosure

We do not sell or trade your personal data. We may share data with trusted third parties under strict confidentiality agreements, including:

1. 1. Cloud hosting and database service providers.
   2. Payment gateways and billing providers.
   3. IT security, analytics, and infrastructure partners.
   4. Legal, regulatory, and governmental authorities when required by law.

All service providers are contractually obligated to process data solely for agreed-upon purposes and to maintain data confidentiality.

6. Cookies and Tracking Technologies

We use essential and analytical cookies to enhance Platform functionality and user experience. You may manage your cookie preferences through your browser settings. Disabling cookies may affect certain features of the Platform.

7. Data Security Measures

We implement robust security measures to protect your personal data, including:

1. 1. End-to-end SSL encryption.
   2. Firewalled and access-controlled databases.
   3. Role-based user access restrictions.
   4. Regular vulnerability assessments and backups.
   5. Continuous monitoring and system updates.

While we strive to protect your data, no system is entirely immune to risks. By using the Platform, you acknowledge and accept the inherent risks associated with data transmission over the internet.

8. Unacceptable Use of Personal Data

Users are strictly prohibited from using personal data obtained through the Platform to:

1. 1. Send unsolicited communications or advertisements.
   2. Harass, threaten, or harm others.
   3. Exploit, manipulate, or impersonate other users.
   4. Collect or aggregate data without authorization.
   5. Commit fraud, intellectual property infringement, or other illegal acts.

Breaches of this provision may lead to immediate termination of access and legal action.

9. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this Policy or to meet legal, contractual, or regulatory requirements. Once data is no longer required, it is securely deleted or anonymized.

10. International Transfers

In certain cases, data may be stored or processed in jurisdictions outside the UAE. Where cross-border transfers occur, we ensure that the destination jurisdiction provides adequate data protection or appropriate safeguards are in place, such as contractual clauses approved by regulatory authorities.

11. Your Rights

Subject to applicable law, you have the following rights regarding your personal data:

1. 1. Access: Request access to your personal data.
   2. Correction: Request correction of inaccurate or incomplete data.
   3. Deletion: Request deletion of your data, where lawful.
   4. Objection: Object to processing in specific contexts.
   5. Withdrawal of Consent: Withdraw consent at any time, where applicable.

12. Protection from Liability

Yalla Link shall not be held liable for:

1. 1. Unauthorized access, disclosure, or use of personal data caused by third-party breaches, malware, or negligence.
   2. Content or personal data uploaded, distributed, or disclosed by users themselves.
   3. Actions of third-party service providers, such as payment processors or hosting providers, provided these parties were duly vetted and contracted.
   4. Loss or damage arising from user negligence, such as weak passwords, unauthorized sharing of login credentials, or failure to report security incidents.

Users agree to indemnify and hold harmless Yalla Link, its affiliates, officers, and employees from any claims, damages, or liabilities arising from misuse of data or breach of this Policy.

13. Policy Amendments

We reserve the right to amend this Policy at any time to reflect changes in technology, legal obligations, or business operations. Users will be notified of material changes via email or prominent notification on the Platform. Continued use of the services after updates implies acceptance of the revised Policy.

14. Governing Law and Jurisdiction

This Privacy Policy shall be governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising under or in connection with this Policy shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

15. Contact

If you have any questions or concerns about this Privacy Policy, or wish to lodge a complaint, you may contact:

Yalla Link Data Protection Officer

Email: [email protected]

Address: business central tower B, office 2004 

This Privacy Policy forms an integral part of our Terms and Conditions. By using Yalla Link, you confirm your understanding and acceptance of this Policy.

  Last updated on: May 28th, 2025